Privacy Policy

At the workplace HELPLINE®, LLC, d/b/a Enquiron™, ("Enquiron"), your privacy is very important to us. The purpose of this privacy policy ("Policy") is to provide you, as a user of Enquiron's Services (throughout this Policy, "you," "your" or “Authorized User”), with a description of the types of information we collect about you when you visit any of our Enquiron sites (collectively, the "Site"), and how we use that information. By visiting or using the Site, you are accepting the terms and conditions of Enquiron's Services Agreement ("Services Agreement"), which are required to be accepted prior to use of the Site and which can be reviewed by clicking on the "Services Agreement" link on the Site's home page and/or access page. Except as otherwise stated herein, the definitions established in the Services Agreement have the same application in this Policy.

The terms and conditions of the Services Agreement include, but are not limited to, the provisions of this Policy. If you do not agree to the terms of this Policy, please do not use this Site.

Access to the Services is granted only to Authorized Users and such Services may be provided through our relationships with our Sources. This Policy only applies to information collected while you are on our Site pages. These Site pages may contain links to other Web sites, software and/or services, including links to Web sites, software and/or services provided by the Sources. As well, you may have accessed the Site through links from such other Web sites. Please be aware that when you click on a link that takes you to another Web site, any information you provide is subject to the privacy policy of that site. Enquiron does not control and is not responsible for the practices of such sites. This Policy does not apply to the practices of companies that Enquiron does not own or control (including, but not limited to, the Sources), or to people that we do not employ or manage. Information contained in this Policy may be changed or updated without notice at any time; any such changes will not go into effect until posted here.

1. Information We Collect

We collect and store information that you voluntarily provide to us, as well as data related to your Site visit and usage. For example, you voluntarily provide information about you when you send us an email, or use certain features of the Site, or register with us. All such information that you provide is in addition to any information about you that may be provided to us pursuant to the process through which your access to our Site was initiated. The information that Enquiron collects and stores is kept in accordance with Enquiron’s internal data protection protocols and practices, which include both technical and organizational measures, and which Enquiron updates and applies as part of the ongoing measures taken to protect such data against unlawful or accidental disclosure.

That said, as a condition of using the Site and the Services discussed in this Policy, you agree that no content or information submitted in any form to Enquiron or any Source shall contain sensitive information, including but not limited to Personally Identifiable Information (PII), Protected Health Information (PHI), including information concerning social security numbers, banking numbers, debit card numbers, credit card numbers, driver’s license numbers, state-issued identification card numbers, financial account numbers or other financial information, security codes, access codes, or passwords that would permit access to a financial account.

2. Methods we Use for Gathering Information: Usage Tracking

In addition to the specific uses of your information required for the performance of Enquiron's Services to you, Enquiron analyzes Authorized User traffic patterns throughout its Site. We may also collect data on general types of Authorized Users based on, but not limited to, domain name, web address or browser type. This information is obtained directly from the Authorized User’s Web address and/or browser identification information.

3. Use of Cookies

A cookie is a short line of text that is created by a web site and stored in a file on your computer. Cookies are generally used to store information about your preferences and activity during and after your visit to a web site. Cookies cannot gather any information from your computer other than that which you provide directly or that is provided routinely by your browser software. Our Site places cookies on your computer, some when you elect the "Remember Me" option on the Site and others regardless of whether or not you choose that option. We use those cookies to enhance Authorized User convenience, track repeat usage and to obtain other information regarding Site usage by our Authorized Users. Any Authorized User has the right and ability to refuse and/or delete the cookies placed by Enquiron. However, such refusal or deletion may prevent the Authorized User from properly using the Site's cookie-dependent features, and deletion does not remove information that you provided or was obtained by us, as described above, prior to such deletion.

4. How We Use Information

Information we collect is generally used for the following purposes:

5. Disclosure of Information

Enquiron will not disclose or publish any identifiable confidential information about an Authorized User or Authorized User’s account, other than to any Sources as is necessary to provide Services, without the Authorized User’s prior consent unless Enquiron has a good faith belief that such action is necessary to: (i) comply with legal process or other legal requirements of any governmental authority, (ii) protect and defend the rights or property of Enquiron; (iii) enforce the Services Agreement; (iv) protect the interests of other Authorized Users of the Services (as defined in the Services Agreement); or (v) operate or conduct maintenance and repair of Enquiron’s services or equipment, including the Services as authorized by law.

However, Authorized Users shall have no expectation of confidentiality with respect to the Internet generally. Authorized User’s IP address is transmitted and recorded with each message Authorized User sends from the Services. Enquiron owns all data, communication and information as a result of Services. Enquiron may disclose or publish non-confidential information about an Authorized User or Authorized User’s account and usage including, but not limited to, statistical data, trends, traffic, logins, access to Content, general issues supported through Advice Services, actual un-identified questions answered through Advice Services and other information regarding and resulting from Authorized Users’ type of use and frequency of use of the Services. Authorized Users' specific details of the specific communications as part of the Advice Services with Service Providers is strictly confidential and will not be disclosed or published by Enquiron except on an un-identifiable basis.

6. Vendors

We employ other companies and individuals to perform functions on our behalf; examples include, but are not limited to, providing communications with Service Providers, analyzing data, sending postal mail and e-mail, removing repetitive information from Authorized User lists, providing marketing assistance and processing information (“Vendors”). These Vendors have access to information in connection with the performance of their functions, but are not authorized to use it for other purposes.

7. Children's Privacy

This Site is intended for adult use only by Authorized Users. We support and comply with all legal and regulatory requirements applicable to the Site including, but not limited to, the Children's Online Privacy Protection Rule (“COPPA”). UNDER NO CIRCUMSTANCES ARE PERSONS WHO ARE NOT AUTHORIZED USERS, OR OTHERWISE AN ADULT USER DULY AUTHORIZED BY ENQUIRON, PERMITTED TO CONNECT TO, ACCESS OR OTHERWISE USE ENQUIRON’S SITE.

8. Effect of Termination of Usage

At the time your use of the Site is terminated, regardless of who terminates said usage, all information obtained prior to such termination is retained by Enquiron until it is deleted or destroyed in accordance with our standard information reretention procedures, as the same are in effect from time to time. However, all information, until such deletion or destruction, is retained in accordance with this Privacy Policy.

9. Contact Us

To contact us with your questions or comments regarding this policy or the information collection and dissemination practices of this Site, please email us at: customerservice@enquiron.com or send correspondence to “Customer Service” at 434 Massachusetts Ave., Boston, MA 02118.


Current Date/Time: 3/23/2019 09:34:15 AM